LEGAL
privacy policy
Last updated: May 2026
1. WHO WE ARE
Laminix (laminix.id) is an AI implementation and web development company based in Indonesia. This Privacy Policy explains how we handle personal data collected through our website and in the course of delivering our services. For any privacy-related inquiries, contact us at hello@laminix.id.
2. INFORMATION WE COLLECT
We collect information you provide directly — such as your name, email address, company name, and the details you share when contacting us through our website or during a service engagement. We also collect standard web analytics data (pages visited, browser type, referring URL) through privacy-respecting tools. We do not use tracking cookies for advertising purposes.
3. HOW WE USE YOUR INFORMATION
We use the information you provide to respond to inquiries, deliver and manage our services, send project-related communications, and improve our website and offerings. We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. LEGAL BASIS FOR PROCESSING
We process your personal data on the basis of: (a) your consent when you contact us; (b) contractual necessity when delivering services under a signed agreement; and (c) our legitimate interests in operating and improving our business. You may withdraw consent at any time by contacting us.
5. DATA SHARING
We may share your information with trusted third-party service providers (such as cloud infrastructure, email, or analytics providers) solely to support our business operations. These providers are bound by confidentiality agreements and may not use your data for their own purposes. We may also disclose data when required by Indonesian law or court order.
6. AI AND DATA PROCESSING
In the course of AI implementation projects, we may process business data provided by clients. We treat all client data as confidential. We do not use client data to train general-purpose AI models without explicit written consent. Any AI model fine-tuning or data processing activities are governed by the terms of the specific client engagement.
7. DATA RETENTION
We retain personal data only as long as necessary for the purposes described in this policy, or as required by Indonesian law. Client project data is retained for three (3) years after project completion unless a different retention period is agreed in writing.
8. SECURITY
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. While no system is entirely secure, we continuously review and improve our security practices.
9. YOUR RIGHTS
Under applicable Indonesian data protection law (UU PDP), you have the right to access, correct, or request deletion of your personal data held by us. To exercise these rights, contact us at hello@laminix.id. We will respond within 30 calendar days.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notice on this page. The date at the top of this page reflects when the policy was last revised.
11. CONTACT
Questions about this policy or how we handle your data? Reach us at hello@laminix.id.